Thank you for shopping with Upcycled Savings
If you have questions or concerns about your purchase at Upcycled Savings, we want to answer them promptly and accurately! A list of commonly asked questions is listed below. If you can't find the answer, please contact us at:
For questions about a recent order, please contact our sales team at:
Sales phone number: (414) 395-5485
Other inquiries regarding Product Information or website issues should be directed to:
General Shipping & Tax Charges
Orders placed for shipment within the 48 continental United States are generally shipped UPS Ground (Smaller items may be shipped via United States Postal Service). APOs/FPOs, Hawaii, and Alaska orders will be shipped via United States Postal Service. We DO ship to most International destinations via United States Postal Service Priority International or in some cases Parcel Post. Sorry, but we are not able to guarantee shipping times for packages shipped via Parcel Post.
Most orders for in-stock items are shipped within 24 hours. Most orders are delivered within 3-5 business days. Saturday and Sunday are not considered business days.
While we take great pride in our ability to ship your orders quickly, we understand the importance of knowing when it will actually arrive. As you complete the order process, we attempt to give you an accurate estimate of when your order will be delivered. As soon as your order is shipped, we will send you an email containing a UPS tracking number. With this number, you can find out the exact status of your shipment 24 hours a day.
We accept Discover, Visa, MasterCard and American Express credit cards through PayPal as our payment processor.
If there are any damages upon receipt of your order, you will receive a replacement part or item at no additional cost.
Returns & Exchanges
We expect our customers to be 100% satisfied with the products we sell and the service we provide. If at any time in the next 14 days you are NOT 100% satisfied, you may send your purchase back for a refund for the price paid for the merchandise, or you may exchange it for another item on our web site that is more to your liking.